Service terms & activation
Understand what registration, a trial and paid activation mean before you create your clinic account.
Your selected offer
Features, allowances, currency, trial length and indicative prices come from the current published plan offer. Review that offer at registration. Where terms are marked provisional, final commercial terms are agreed directly with our team before paid activation.
Manual payment and activation
Registration does not collect a payment card or automatically charge you. Contact our team to arrange payment and activation. Sending a WhatsApp message or submitting a plan-change request does not record payment or activate a subscription. Trial access ends according to its assigned expiry and the applicable basic allowances then apply.
Setup and provider availability
WhatsApp, JoFotara and voice services require configuration and may have separate provider requirements and charges. Voice availability is discussed with sales. Staff must verify received cliQ payments; automatic bank confirmation is not available.
Clinical and financial responsibility
klinaa supports clinic administration and documentation. Clinical decisions, patient consent, the accuracy of records, tax configuration and verification of received money remain the responsibility of authorised clinic staff. AI assistance is not medical advice or an insurer’s approval.
Accounts and support
Keep account access limited to authorised staff and use individual team accounts. Contact our team about setup, current commercial terms, subscription activation or account and data requests.